How do I let a guest in?

Creating guests

  1. Select 'Let Someone In' on the unlock screen
  2. Enter your guest's details
  3. Choose door(s) to provide access to
  4. Select which type of access to provide:
    • 15 Minutes and Single Day doorcodes: Access lasts a full calendar day from midnight to midnight (15 minute doorcodes expire 15 minutes after use). Can always be given remotely.
    • Permanent: Guest's doorcode lasts till you revoke it. You must be at your device to create a permanent code
  5. If you created a permanent guest, you will need to update the device by tapping the blue 'Update Guests' button below each door you granted guest access to, while near it

 

Let_a_guest_in_1_2x.jpg

 

Deleting Guests

Important: Daily or 15 minute guest doorcodes cannot be deleted. They will expire at the end of the day.

Privacy: Extending the deadbolt on Latch M disables daily or 15 minute guest doorcodes from being used until it is retracted.

If you are managing a building, see how to remove permanent guests in Latch Manager

To delete a permanent guest:

  1. Select 'Manage Guests' in the left menu
  2. Select the door
  3. Select the guest you want to delete
  4. Revoke access 
  5. Update the device by tapping the blue 'Update Guests' button below each door you granted guest access to, while near it.

 

Let_a_guest_in_2_2x.jpg