Contact Sales

Supported and recommended phones

To ensure that your experience with the Latch App is secure and reliable, we test as many phones as possible. If you don't see the Latch app in the Google Play store, or you encounter reduced functionality on iPhones or iPod Touches, the device may not have been verified to work with Latch yet.

Latch App is available on both iOS and Android

Manager App is only available on iOS.

Contact us at support@latch.com if you'd like to request your device.

 

Recommended Android devices

While the Latch App is available on many Android devices, the below devices are specifically  recommended. Please note, the Latch App requires Android 6 (Marshmallow) and higher:

  • Samsung Galaxy S9 / S9+
  • Samsung Galaxy S8 / S8+
  • Samsung Galaxy Note9
  • Samsung Galaxy Note8
  • Samsung Galaxy S7 / S7 Edge
  • Samsung Galaxy J7
  • Google Pixel 3 / 3XL
  • Google Pixel 2 / 2 XL
  • Google Pixel / XL
  • Huawei Nexus 6P
  • LG Nexus 5X
  • Motorola Moto Z 
  • HTC 10
  • OnePlus 5T

 

Supported iOS devices

Latch App and Manager App currently works on the following iOS devices running iOS 10 and higher:

  • iPhone X
  • iPhone XS
  • iPhone XS Max
  • iPhone XR
  • iPhone 8
  • iPhone 8 Plus
  • iPhone 7
  • iPhone 7 Plus
  • iPhone 6S
  • iPhone 6S Plus
  • iPhone 6
  • iPhone 6 Plus
  • iPhone 5S
  • iPhone SE
  • iPod Touch 6th Gen

 

Note on iPhone 5C and below (32-bit devices)

To maintain the reliability and security of the Latch app, we no longer support iPhone 5C and below due to Apple's deprecation of 32-bit devices.