If you've lost your Latch Keycard or you think it might be stolen, the following steps will help:
- Go to keycard.latch.com
- Select 'Deactivate'
- Enter your Latch email address (that you use to login to the app)
- Check your email and confirm the deactivation
- Your building management will be informed to update your device to ensure the Keycard no longer works
If you need a new Keycard, contact your building management and activate it with the following steps.