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Adding, removing, and editing people in Latch Manager

Whether it's adding or removing a resident, or editing the doors they should have access to, managing access for your building is simple, fast, and secure with Keys in Latch Manager. If you don't have access to Latch Manager, contact support@latch.com.

 

Creating someone

Follow the steps below to add someone to your building:

  1. Select the relevant building in the left menu
  2. Select 'People'
  3. Select 'Invite'
  4. Decide whether you want to give them the Latch App or a Daycode
  5. Fill out their contact details
  6. Add the Keys they need. Learn more about making Keys.
  7. Select a start time (if you select a future start date, the person will still receive their welcome email today so they can get acquainted with the Latch App)
  8. Optionally select an expiration
  9. At this point, the recipient will receive a welcome email with their app login details
  10. Review the door update tasks on the day that the access starts. What are door update tasks?
  11. Once the devices have been updated, the person will be able to access the doors by using their smartphone, doorcode, or Latch Keycard (Note: You need to independently setup Latch Keycard before using it)

 

Removing someone

  1. Navigate to 'People'
  2. Select the person you would like to remove
  3. Select 'Delete'
  4. Confirm that you would like to delete the person (note: this will also remove access for their permanent guests)
  5. Update the relevant doors. What are door update tasks?
  6. Once the devices have been updated, the person will no longer be able to access the doors

 

Editing someone's Keys 

  1. Navigate to 'People'
  2. Add, edit the expiration, or delete their Keys
  3. Review the door update tasks. What are door update tasks?
  4. Once the devices have been updated, the changes will become active