Getting Started

Creating a Latch Account 

Thank you for choosing Latch for your building - we're excited to get you started. The first step in using Latch is to get an account setup by one of our Latch Specialists. Contact us at support@latch.com to get going. If you live in a Latch building and are having trouble with your Latch account, contact your building management.

 

Adding and managing building staff

Building staff are able to use Latch Manager and Manager App in order to manage access and devices for a building. We're working on making it as simple and secure to create and manage building staff in Latch Manager but in the meantime, contact support@latch.com to add or remove building staff to your account.