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Swapping out or uninstalling a Latch device

It's easy to swap out or uninstall a Latch device without causing disruption.


1. Uninstall the Latch device 

  1. Ensure you have access to the door - if you don't, ask your administrator to give you access
  2. Using the Manager App, navigate to the devices list
  3. Select the device which you want to uninstall the Latch device from
  4. Select 'Uninstall'


2. Install and program the new Latch device on the door

  • Ensure you select the same door name when programming the new Latch device to ensure you restore access to the right door for all the right people