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How to Use the Latch Package Scanner

To use the Latch Package Scanner, open the Latch Manager App on your smartphone. Please note that users with Portfolio Owner permissions for multiple portfolios must switch portfolios in order to view the associated properties.

Choose your building on the Properties page. Then, select “Scan Packages” in the top right hand corner. 

Begin uploading photos. Press “Select” to choose package labels from your camera roll or choose “Capture” to directly take photos of package labels in real-time. 

Wait for the photo to upload and process. Once processed, the resident will receive an SMS notification alerting them that their package has arrived.