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I can’t find the Latch App in the App Store

If you are an Android user and cannot find the Latch App in the Google Play store, please review our list of Supported Devices to make sure your device is included. 

If the Latch App is not available in your country’s App Store, you’ll need to switch to the US App Store to download the Latch App. Follow the instructions below to switch to the US App Store:

  1. Go to Settings
  2. Select iTunes & App Store
  3. Select Apple ID (at the very top of the screen)
  4. Authenticate w/ password or Touch ID, if required
  5. Select Country/Region
  6. Select Change Country or Region
  7. Select United States
  8. Select Agree to consent to the terms and conditions
  9. Enter payment details
    1. If you do not have a US credit card choose “None”
  10. Enter billing address
    1. Enter any address in the US
  11. Select Next