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Turning on Two-Factor Authentication for Latch Manager

Two-factor authentication ensures that you're the only person who can access your Latch Manager account, even if someone knows your email and password. If you're a Portfolio Manager, you can also enforce two-factor authentication for all Portfolio and Property Managers of your portfolio to ensure everyone is protected.

Two-factor authentication applies only to Latch Manager. A Property Manager with two-factor authentication turned on in Latch Manager will not be required to provide a two-factor authentication code when logging into the Latch App.

Turning on Two-Factor Authentication for yourself

  1. Navigate to your name in the top right corner of Latch Manager
  2. Tap 'My Account'
  3. Tap 'Set Up' under 'Two-Factor Authentication'
  4. Enter the phone number to which you'd like us to send your authentication codes
  5. Enter the authentication code sent to your phone number

 

Turning on Two-Factor Authentication for your Portfolio

  1. First set up Two-Factor Authentication for yourself
  2. Navigate to 'My Account'
  3. Tap 'Security Settings' under 'Two-Factor Authentication'
  4. Turn on Two Factor Authentication for your Portfolio at the bottom of the page