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Step 4: Review your installation and test the Latch device.


1. If you come across installation problems, refer to Latch R, Latch M, Latch C and Latch C2 toubleshooting guides.

Latch devices are designed and built for easy installation, however, sometimes there are minor details that may have been missed. The troubleshooting guide is meant to help you quickly identify the issue and solution.


2. Contact Latch for support

If you cannot identify the issue and solution in the troubleshooting guides, we are here to help.  Please reach out to

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