Get Started

Installation best practices

Installation Tips for R

  • Use mounting screws provided where possible
  • If using different mounting screws use #6 flat head screws
  • Drill correct sized hole and necessary depth for wires to avoid mounting difficulties
  • Use care when mounting reader on backplate to avoid damage

 

Installation tips for M

    • Take special care when working on a door with a door bevel. See guide under “Using Latch M cut sheets with a door bevel”
    • Do not over tighten screws. Particularly when working on a hollow door.
    • It is recommended to leave all screws loose until the battery tray is installed. Tighten all screws before installing battery tray.
    • Test thumb turn and confirm that it turns easily. If not the door prep might not be correct.

 

  • Do not use parts from a different box. If you believe a part is defective contact Latch.

 

Installation Tips for C

  • Take special care when working on a door with a door bevel. See guide under “Using Latch C cut sheets with a door bevel”
  • Do not over tighten screws. Particularly when working on a hollow door.
  • Test thumb turn and confirm that it turns easily. If not the door prep might not be correct.



If you come across installation problems, refer to R Troubleshooting Guide ,

Latch M Troubleshooting Guide, Latch C troubleshooting guides.