Installation best practices – Latch

Use mounting screws provided where possible
If using different mounting screws use #6 flat head screws
Drill correct sized hole and necessary depth for wires to avoid mounting difficulties
Use care when mounting reader on backplate to avoid damage

Take special care when working on a door with a door bevel. See guide under “Using Latch M cut sheets with a door bevel”
Do not over tighten screws. Particularly when working on a hollow door.
It is recommended to leave all screws loose until the battery tray is installed. Tighten all screws before installing battery tray. The battery tray should snap in place.
Test thumb turn and confirm that it turns easily. If not the door prep might not be correct.
Do not use parts from a different box. If you believe a part is defective, contact Latch.

Take special care when working on a door with a door bevel. See guide under “Using Latch C cut sheets with a door bevel”
Take care that you have configured the handing mechanically according to the installation instructions.
Start the install with the deadbolt in the position identified by the installation instructions.
Do not over tighten screws. Particularly when working on a hollow door.
Test thumb turn and confirm that it turns easily. If not the door prep might not be correct.
Test unlock and lock prior to closing and securing the door.

If you come across installation problems, refer to R Troubleshooting Guide ,

Latch M Troubleshooting Guide, Latch C troubleshooting guides.

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