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Hold-Near to Unlock on Android

Android devices have additional settings to help tune Hold-near to Unlock for your particular Android device.

 

If your Latch App is unlocking from too far away

  1. Navigate to 'My Profile' in the left menu
  2. Change the 'Unlock distance' to 'Near'

 

The Latch device is not unlocking when I hold my phone close to it

  1. Navigate to 'My Profile' in the left menu
  2. Ensure 'Hold-Near to Unlock' is on
  3. If problem persists, change the 'Unlock distance' to 'Nearest' 

 

Turning off Hold-Near to Unlock

You can turn off Hold-Near to Unlock my navigating to 'My Profile' in the left menu.