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Inviting People


What are People?

In Latch Mission Control, “people” refers to all Latch users at your property including residents, vendors, building staff, and anyone else given access to the Latch App.

Learn how to invite people.


Import .CSV

Instead of manually entering each person into Latch Mission Control, you can upload multiple people at once to the same Key with a .CSV file. 

Learn how to import a .CSV file.


Add Start and End Times

When adding people in Latch Mission Control, you can assign start and end times to ensure their access begins and ends on the correct dates and at the correct times. For example, if a resident’s lease runs from January 1 through December 31, assign those dates and select the appropriate times based on their move-in and move-out.

“May Share Key”

If people are given the ability to share access to Keys, they can send Daily Doorcodes or the Latch App to friends, family, and services for all the Doors within that Key. You’ll want to allow residents to share access to their individual units and the public doors, but may not want them to have access to share other Keys like amenity spaces. 


If residents prefer to use a Keycard for access, one can be activated in a few steps. Enter the serial number on the card and the email address associated with their Latch account, and the card will automatically mirror the access granted in Latch Mission Control. To receive Keycards for your property, contact your Latch Customer Success Manager. 

Learn more about issuing keycards.

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