Contact Sales

What does Latch do with my data? Is it sold to anyone?

At your personal door, your access history remains private to only you and is never shared with anyone including property management. For peace of mind, you can view access histories of your guests, property managers, and trusted services who enter your home.

 

Your access history at your personal door is never shared with or sold to third parties for the purposes of marketing or advertising. 

 

We only collect information that is necessary to maintain the security of the building and provide you with our services.  

 

At common and amenity spaces (such as the front door, gym, or package room), Latch devices capture an access history so that property managers are able to keep the building and everyone inside it secure. This way, they’re able to see when visitors, service providers, couriers, staff, and maintenance workers have been let in.