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Can I let visitors in remotely with the Latch Intercom?

Yes, there are three ways to let a visitor in remotely:

  • If you are receiving intercom calls via phone call, tap the number ‘9’ when you are ready to let your visitor into the building. 
  • If you are receiving intercom calls via the Latch App, tap ‘Latch App’ during your call, and then tap ‘Unlock.’
  • As an alternative to an intercom call, you can scroll through the list of doors in the Latch App, find the door the intercom is located at (it will say 'Paired to intercom' in grey text below the door name), and press the blue 'Unlock' button. 
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