Contact Sales

What happens to my (resident) access logs before the New York City Tenant Data Privacy Act policy takes effect?

New York City building activity logs from before July 30, 2021 will not be visible via the Latch App or Latch Mission Control. For NYC buildings, only 90 days worth of activity logs generated on or after July 30, 2021 will be accessible via the Latch App or Latch Mission Control. For special cases where data beyond that time frame is needed, please reach out to support@latch.com.

Was this article helpful?