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How to use Intercom Directory Flexibility

 

  1. Log into Latch Manager
  2. Navigate to the Property Settings menu and choose the Intercom Settings page
    Screen_Shot_2021-11-05_at_9.19.09_AM.png
  3. To change the format in which names are shown in the intercom directory, choose your preferred style from the Name Format dropdown menu
    Screen_Shot_2021-11-05_at_9.19.23_AM.png
  4. To disable custom names for residents of the property, uncheck the box in the Custom Names section. 
    Screen_Shot_2021-11-05_at_9.19.29_AM.png
  5. Click “Save Changes” to save all changes. Allow one hour for the intercom directory to update.
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