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How to use Intercom Directory Flexibility


  1. Log into Latch Mission Control
  2. Navigate to the Property Settings menu and choose the Intercom Settings page
  3. To change the format in which names are shown in the intercom directory, choose your preferred style from the Name Format dropdown menu
  4. To disable custom names for residents of the property, uncheck the box in the Custom Names section. 
  5. Click “Save Changes” to save all changes. Allow one hour for the intercom directory to update.
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