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Set-Up Process

RealPage set-up process

Customers can search for Latch in their RealPage marketplace and request our integration. After requesting the integration, please email ePMS@latch.com to let us know that a RealPage request has been submitted. Our team will review the data to ensure our integration is compatible with the building’s RealPage setup. Once our team approves, we’ll set up a time with your team to turn on the integration.

Yardi set-up process

To get set up, please verify that your properties are on Voyager 7 and that Latch has been enabled as an interface vendor with permissions to the appropriate building(s) and common data interface. Following this, please email ePMS@latch.com to request the Yardi integration. In this email, please include the building name and the following Yardi API credentials:

  1. Service URL
  2. Server name
  3. Database (often the same as the server name)
  4. Username
  5. Password

All of the above information is needed in order to set up the integration. After we receive the credentials, our team will review the data to ensure our integration is compatible with the building’s Yardi setup. Once our team approves, we’ll set up a time with your team to turn on the integration.

If you’d like to add additional properties to the integration after the initial request, please update the properties that Latch has access to within Yardi and email ePMS@latch.com with the request. There is no need to resend the Yardi API credentials outlined above.

Entrata set-up process

To set up the integration, enable Latch with the GetLeases, GetProperties, and GetPropertyUnits APIs within Entrata, as well as on the associated properties they would like set up. Once complete, please email ePMS@latch.com to request the Entrata integration. Please include the building(s) name(s) and the following Entrata API credentials:

  1. Entrata Domain
  2. Username
  3. Password

All of the above information is needed in order to set up the integration. After we receive the credentials our team will review the data to ensure our integration is compatible with the building’s Entrata setup. Once our team approves, we’ll set up a time with the customer to turn on the integration.

If you’d like to add additional properties to the integration after the initial request, please update the properties that Latch has access to within Entrata and email ePMS@latch.com with the request. There is no need to resend the Entrata API credentials outlined above.

 

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