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Connecting a Nest Device to a Google Account

After the thermostat is set up by an installer, the resident will be prompted to Tap to Give Consent in the Latch App. The resident will then be notified of the benefits of connecting the thermostat to their Google account, namely that they need to connect it in order to control their thermostat through the Latch App.

From there, the resident will enter a familiar "Log in with Google" flow, where the user must:

  1. Sign in or create a Google account
  2. Accept the terms of service. This only needs to be done by one resident in order to activate the thermostat.
  3. Allow Latch to access the thermostat.

Currently, thermostats must be activated by connecting a Google account within 30 days of installing and provisioning the device. After 30 days, the thermostat will be disconnected. To reactivate the thermostat, contact


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