Contact Sales

Canceling your WeWork Membership

 
When you sign up for your WeWork Membership, it will begin on the day of purchase and will end 30 days from that day, after which it will renew automatically on a month-to-month basis until canceled.
To cancel your WeWork membership simply send an e-mail to support@latch.com at least two (2) business days prior to your WeWork Membership renewal and request cancellation of your WeWork Membership. Please include your First Name, Last Name, as well as the phone number and E-mail address you used to Subscribe for your WeWork Membership. We will begin the process of closing your Stripe Account (used to pay for WeWork) and canceling your WeWork subscription. You will receive e-mails from both Stripe and WeWork confirming your subscription has been canceled.
 
We do not offer pro-rated refunds and your membership will last, even if canceled, until the last day of the month you paid for.
Was this article helpful?