I manage a Latch building.
Everything you need to know about managing a building and using Latch Manager.
What is Latch Manager and what does it do?
Managing Your Portfolio
What are door types?
Deleting a door
Restricting guest access to amenities and other sensitive spaces
Adding, removing, and editing people in Latch Manager
Importing people from a CSV file
How do I ensure people have the correct access?
Can I let guests and vendors in remotely with Latch Manager?
Managing Latch Intercom
Adding residents to the Latch Intercom
Removing residents from an intercom
How do resident names display on the Intercom?
Can I reorder how Units show on the Latch Intercom?
Can I hide certain Units on the Latch Intercom?
What is the best way to issue keycards?
Finding out if your residents have activated a Keycard or have the Latch app
Managing a Latch Building
Door State Notifications
What does Managing Latch look like?
Maintaining a Latch Building
Creating and Deleting Portfolio Managers and Property Managers
How long do batteries last?
Swapping out or deactivating a Latch device
Activating Latch devices with Manager App
How does the RealPage and Latch integration work?
What resident data is being synced from RealPage?
How often does the data from RealPage sync to Latch?
How does the RealPage setup work?
Is the RealPage data sync secure to ensure data privacy and security for personal information?
If I delete a contact from RealPage, will it delete the contact in Latch Manager?
How do I know which door has a Latch Camera?
If there is a security incident, can I access footage from the video call?
How does the setup work?
How do I set up fleet scheduling for vacant units?
Third Party Licenses
iOS Third Party Licenses & Notices
Android Third Party Licenses & Notices
Java Third Party Licenses & Notices
Embedded Third Party Licenses & Notices