A Key is a set of doors with specific schedules that determine when they can be opened. A single Key can be assigned to one or more people, giving them access to all the doors in that Key. When making access changes for a group of people, simply modify their Key, and the changes will apply to everyone with that Key.
How do I give someone a new Key without changing their door codes?
If you revoke someone's Key, their door codes for that Key's doors will be permanently deleted. To avoid this, make sure to give them the new Key with the same doors before revoking the old Key.
For example, Tracy has Key A with Door 1 and Door 2. To move Tracy to Key B (also with Door 1 and Door 2), give Tracy Key B first and then revoke Key A. Their door codes will remain the same.
- Add the person to the new Key
- Remove them from the old Key
Strategies for setting up your Keys
When setting up your Keys, consider creating the fewest number of Keys possible. This will make it easier to manage everyone's access. Ask yourself which groups of people need to unlock the same set of doors during the same hours and which groups may share the same set of doors.
Example: Keys for a residential complex
1800 Main St is a property with 200 apartments and 20 amenities with different types of people who need access:
- Vendors that work only during business hours, may generally only access entrances, some amenities and all service areas. They must not be able to share their key with guests.
- Employees that only work during business hours but must access certain show apartments as well as the amenities and offices.
- Other employees, such as the maintenance team, must be able to access all entry doors, service spaces and amenities 24/7.
- Generally, employees should not share their key with guests.
- Residents that must be able to access all entry doors and their apartment 24/7, but only access amenities during certain hours. Additionally, residents may have guests but must escort them to amenities.
- Apartment Keys for each of the 200 units, such as "Unit 205C", given to each of their respective resident leaseholders with 'May share Key' turned on.
- "Amenities" Key with all amenity doors given to residents with 'May share Key' turned off
- "Employee All Access 24/7" Key with all doors, except for occupied apartments, given to employees that need to access the entire building 24/7, with 'May share key' turned off.
- "Employee Business hours" Key with all doors, except occupied apartments, with door schedules set to 8:00 am to 6:00 pm and given with 'May share Key' turned off.
- "Residences" Key with all entry doors given to residents with 'May share Key' turned on.
- "Tour" Key with all unoccupied apartment doors, given to all employees when giving a tour with 'May share Key' turned on so they can demo functionality to prospective residents.
- "Vendors" Key with all the entrances, service spaces and amenities, each with 8:00 am to 6:00 pm door schedules and given with 'May share Key' turned off.
By creating Keys based on different groups' needs, you can provide access to the right doors at the right times while maintaining security and ease of management.