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If there is a security incident, can I access footage from the video call?

The Latch Camera takes a burst of photos every time someone tries to open the Latch lock. The Latch Camera must be paired with the relevant Latch access device for this feature, also called Visual Access Logs (VAL), to work. All the photos can be found in the activity tab of the Latch Manager Web portal. User privacy and security are our priorities. To view the complete list of information that Latch collects from their users, see our Privacy Policy.