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Installing a Jasco Light Switch

To install the Jasco Switch:

Pair the switch to the Latch Hub.

  1. From the Latch Manager App, scan the QR code on the Jasco switch.
  2. Restore power to the smart switch at the circuit breaker.
    1. Alternatively, turn the light on, then press the on button again 10 times consecutively. This should turn the light off, and put the switch in pairing mode.
  3. Network pairing begins automatically. An LED status indicator blinks as the smart switch automatically scans for a compatible network controller. 
  4. After the smart switch is located and paired to the Zigbee network, the LED status indicator will stop blinking and the smart switch will appear in your controller’s menu. 
  5. The smart switch is now paired to the Zigbee network and can be controlled remotely. Note: LED status indicator stops blinking if a timeout occurs. Auto-scan mode will eventually time out if the smart switch has not joined a Zigbee network. Press and release the front panel rocker on the smart switch to restart the pairing process following timeout.

To manually reset a smart switch:
To manually reset and remove the smart switch from the Zigbee network, tap the top of the rocker (ON button) 10 times quickly.

 

If a light is off and does not turn on:

  1. Verify that the light bulb is not burned out.
  2. Turn off power at the circuit breaker, wait 30 seconds, then restore power.  This will restart the light switch software.
  3. Have an electrician verify the wiring.
  4. If the wiring has been verified, the device should be replaced.

 

If a light is on and does not turn off:

  1. Turn off power at the circuit breaker, wait 30 seconds, then restore power.  This will restart the light switch software.
  2. Have an electrician verify the wiring.
  3. If the wiring has been verified, the device should be replaced.

 

If light can be controlled by the physical switch, but not the Latch App:

  • Check if other lights can be controlled by the Latch App.
    1. If so, reset the switch by tapping the top of the rocker 10 times quickly.  The light should turn off and the LED at the bottom of the switch should blink. Use the Latch Manager app to add the device to the network.
    2. If not, restart the hub and try again.

 

If lights are not showing up in the Latch App:

  1. Reset the switch by tapping the top of the rocker 10 times quickly. The light should turn off and the LED at the bottom of the switch should blink. Use the Latch Manager app to add the device to the network.