Learn to set up your virtual doorman, create package room units, and give access to everyone that needs access.
- Login to manager.latch.com
- Create ‘Packages’ Intercom unit
- Select the “Property Settings” tab
- Select “Manage Units”
- Select “Add Unit”
- Label Unit Name as “Packages”
- Create “Building Entrance” Door (Skip this step if the entrance door already exists)
- Select the “Doors” tab
- Select “Add Door”
- Name the Door “Building Entrance” & select “Building Entrance” as the type
- Save the Door
- Create “Package Room” Door (Skip this step if the package room door already exists)
- Select the “Doors” tab
- Select “Add Door”
- Name the Door “Package Room” & select “Building Entrance” as the type
- Save the Door
- Create “Package Room” Key
- Select the “Key” tab
- Select “Make Key”
- Name the Key “Package Room” & select the Building Entrance & Package Room Doors
- Select “Make Key”
- Invite the virtual doorman
- Select the “People” tab
- Select “Invite”
- Select “Latch App” from the drop down
- Input the following information:
- First Name: Delivery
- Last Name: Assistant
- Email: support@eyeforce.com
- Phone: (832) 869-1889
- Unit: Packages
- Keys: Package Room
- Select “Send"
- Rename “Delivery Assistant”
- Select the “People Tab”
- Select the “Delivery Assistant” resident
- Scroll down & click “Edit” next to the ‘Display in Intercom’ section
- Mark “Show in intercom” & select “Custom Name” from the dropdown
- List “Package Room” for the Intercom Display Name
- Select “Save”
*Note: Residents must have their phone numbers uploaded to Latch Mission Control to receive package notifications.