https://support.latch.com/hc/en-us 2026-02-03T14:30:50Z https://support.latch.com/hc/en-us/articles/360007290054-iOS-Third-Party-Licenses-Notices 2023-08-02T13:19:24Z https://support.latch.com/hc/en-us/articles/360007295854-Android-Third-Party-Licenses-Notices 2024-03-04T08:37:22Z https://support.latch.com/hc/en-us/articles/360007417894-Java-Third-Party-Licenses-Notices 2023-08-02T13:19:24Z https://support.latch.com/hc/en-us/articles/360007417974-Javascript-Third-Party-Licenses-and-Libraries 2023-08-02T13:19:48Z https://support.latch.com/hc/en-us/articles/360007514133-Embedded-Third-Party-Licenses-Notices 2023-08-02T13:19:06Z https://support.latch.com/hc/en-us/articles/1500000244902-Latch-Application-Notes 2023-05-17T04:44:03Z https://support.latch.com/hc/en-us/articles/1500000354101-Basic-Estimating-Guide 2021-11-10T16:41:43Z https://support.latch.com/hc/en-us/articles/1500001232101-CSI-3-Part-Specification 2022-03-30T16:36:00Z https://support.latch.com/hc/en-us/articles/1500001232241-Latch-Specification-Guidelines 2023-12-29T22:59:24Z https://support.latch.com/hc/en-us/articles/4404466508567-Light-Leak-Third-Party-Licenses-Notices 2023-01-03T04:52:33Z https://support.latch.com/hc/en-us/articles/14882091184279-Latch-T-Runbook 2024-04-23T19:27:46Z https://support.latch.com/hc/en-us/articles/14882287311639-Latch-M-Runbook 2024-01-17T19:25:09Z https://support.latch.com/hc/en-us/articles/14950379155223-Latch-R-Runbook 2024-02-15T13:13:32Z https://support.latch.com/hc/en-us/articles/14950414691095-Latch-C1-Runbook 2023-12-30T18:03:38Z https://support.latch.com/hc/en-us/articles/14950421457815-Latch-C2-Runbook 2024-03-25T18:47:16Z https://support.latch.com/hc/en-us/articles/14969735458711-Latch-Intercom-Runbook 2024-02-09T19:05:11Z https://support.latch.com/hc/en-us/articles/14990677570199-Latch-Camera-Runbook 2025-03-14T13:09:37Z https://support.latch.com/hc/en-us/articles/15610135537303-Creating-your-Latch-Account-and-Downloading-the-Latch-App 2024-07-24T21:07:46Z https://support.latch.com/hc/en-us/articles/15610711005079-Changing-your-Password-while-logged-in-to-the-Latch-App 2024-07-24T21:07:46Z https://support.latch.com/hc/en-us/articles/15610992977815-Log-In-Issues-and-Password-Reset 2024-08-15T13:48:27Z https://support.latch.com/hc/en-us/articles/15611166045335-I-m-not-receiving-Latch-emails 2024-04-11T18:45:54Z https://support.latch.com/hc/en-us/articles/15613187754391-Introduction-to-the-Latch-App 2024-07-24T21:07:46Z https://support.latch.com/hc/en-us/articles/15615393537687-Unlocking-your-Doors 2024-09-06T15:10:38Z https://support.latch.com/hc/en-us/articles/15618823988247-Inviting-Guests-and-Revoking-Guest-Access 2024-07-24T21:07:46Z https://support.latch.com/hc/en-us/articles/15619165811607-Door-Updates-Firmware-Upgrades-and-Battery-Life 2024-07-24T21:07:46Z https://support.latch.com/hc/en-us/articles/15619175802647-Viewing-your-History 2024-07-24T21:07:46Z https://support.latch.com/hc/en-us/articles/15619538067095-Latch-Intercom-and-Changing-your-Settings 2024-07-24T21:07:46Z https://support.latch.com/hc/en-us/articles/15619545009303-Latch-Concierge-Pro-Latch-Delivery-Assistant-and-the-Latch-App 2024-07-24T21:07:46Z https://support.latch.com/hc/en-us/articles/15619690464791-Smart-Home-Devices-in-the-Latch-App 2024-08-02T20:50:34Z https://support.latch.com/hc/en-us/articles/15637473006615-Locking-your-Door 2024-07-24T21:07:46Z https://support.latch.com/hc/en-us/articles/15641718431767-How-to-perform-a-Door-Update 2024-05-01T22:08:57Z https://support.latch.com/hc/en-us/articles/15645116265879-How-to-perform-a-Firmware-Upgrade-with-the-Latch-App 2024-03-12T20:51:49Z https://support.latch.com/hc/en-us/articles/15645145380887-Booking-Spaces-or-Resources-with-the-Latch-App 2024-07-24T21:07:46Z https://support.latch.com/hc/en-us/articles/15667160351895-I-don-t-see-doors-or-am-missing-doors-in-my-Latch-App 2024-05-02T02:21:28Z https://support.latch.com/hc/en-us/articles/15667338649623-I-m-getting-an-Out-of-Schedule-Error-in-the-Latch-App 2024-02-02T19:56:30Z https://support.latch.com/hc/en-us/articles/15667529985175-I-m-having-issues-unlocking-my-door-or-seeing-a-Bluetooth-Error 2024-10-09T14:37:29Z https://support.latch.com/hc/en-us/articles/15667597042327-The-numbers-on-the-Latch-lens-are-blinking-after-typing-my-doorcode-in-or-attempting-to-use-my-Keycard 2024-04-09T19:47:32Z https://support.latch.com/hc/en-us/articles/15667630065943-Can-I-change-my-Doorcode 2024-11-11T13:12:12Z https://support.latch.com/hc/en-us/articles/15667859055639-My-Latch-C-Deadbolt-is-retracting-and-extending 2025-06-30T12:52:01Z https://support.latch.com/hc/en-us/articles/15668563163031-Issues-Viewing-my-Smart-Devices 2024-03-03T14:29:01Z https://support.latch.com/hc/en-us/articles/15668611190295-My-Smart-Home-device-is-not-turning-on 2024-04-10T08:22:02Z https://support.latch.com/hc/en-us/articles/15668614697879-How-do-I-connect-a-Nest-Device-to-a-Google-Account 2024-01-15T20:21:46Z https://support.latch.com/hc/en-us/articles/15668659460631-How-do-I-connect-a-Honeywell-thermostat-to-WiFi 2024-04-29T14:04:29Z https://support.latch.com/hc/en-us/articles/15669994028695-Changing-Batteries-in-your-Latch-Device 2024-05-02T04:50:31Z https://support.latch.com/hc/en-us/articles/15671458288279-Do-Latch-devices-take-photos 2024-04-23T20:16:10Z https://support.latch.com/hc/en-us/articles/15671599192087-Who-can-view-my-access-history-How-long-is-this-data-stored-for 2024-05-01T19:01:14Z https://support.latch.com/hc/en-us/articles/15672097370647-Can-I-request-to-see-the-data-that-Latch-collects-about-my-access-history-or-delete-my-data 2024-03-21T06:24:43Z https://support.latch.com/hc/en-us/articles/15672404342935-What-does-Latch-do-with-my-data-Is-it-sold-to-anyone 2024-03-21T23:31:22Z https://support.latch.com/hc/en-us/articles/15672845665303-How-do-you-work-to-prevent-security-breaches 2025-06-13T13:54:30Z https://support.latch.com/hc/en-us/articles/15673284726039-Latch-Data-Policy-and-New-York-City-Tenant-Data-Privacy-Act 2023-11-14T22:04:29Z https://support.latch.com/hc/en-us/articles/15673568165911-What-if-I-lock-my-phone-inside-my-apartment-or-the-battery-dies-What-if-my-phone-is-stolen 2024-06-26T14:04:48Z https://support.latch.com/hc/en-us/articles/15673703019671-What-if-my-Latch-Keycard-is-lost-or-stolen 2024-03-15T20:08:50Z https://support.latch.com/hc/en-us/articles/15824546335639-Bringing-your-Latch-Property-or-Device-Online 2024-02-14T13:18:38Z https://support.latch.com/hc/en-us/articles/15830229890711-What-is-a-Portfolio-Manager-How-are-they-different-from-Property-Managers 2024-02-18T01:42:53Z https://support.latch.com/hc/en-us/articles/15830772314007-Property-Managers-Key-and-Device-Management-Permissions 2025-05-27T19:50:24Z https://support.latch.com/hc/en-us/articles/15832035878679-Adding-Editing-or-Deleting-Property-and-Portfolio-Managers 2024-03-06T20:10:04Z https://support.latch.com/hc/en-us/articles/15834214295831-Creating-and-Assigning-Doors 2024-07-29T19:43:59Z https://support.latch.com/hc/en-us/articles/15836786109463-Door-Schedules 2024-05-01T16:16:36Z https://support.latch.com/hc/en-us/articles/15836924841623-Deleting-a-Door 2024-01-25T15:45:07Z https://support.latch.com/hc/en-us/articles/15837040310935-Making-Keys 2024-09-13T12:29:19Z https://support.latch.com/hc/en-us/articles/15838627031063-Key-Schedules 2023-12-11T21:58:00Z https://support.latch.com/hc/en-us/articles/15853792300183-How-do-I-give-someone-a-new-Key-without-changing-their-doorcodes 2023-10-02T20:27:01Z https://support.latch.com/hc/en-us/articles/15853859165719-Inviting-Users-Editing-Access-Assigning-or-Revoking-Keys-and-Removing-Users 2024-04-19T20:45:30Z https://support.latch.com/hc/en-us/articles/15854882687511-Setting-the-correct-Resident-Status 2023-09-06T18:40:31Z https://support.latch.com/hc/en-us/articles/15857632879639-Reviewing-users-to-ensure-they-have-the-correct-resident-status 2023-10-30T20:46:13Z https://support.latch.com/hc/en-us/articles/15857821195159-Restricting-features-May-Share-Key-and-Doorcodes 2024-02-01T19:09:35Z https://support.latch.com/hc/en-us/articles/15857931035927-Bulk-Inviting-or-Editing-People-via-CSV-File 2024-08-06T15:22:34Z https://support.latch.com/hc/en-us/articles/15914599338775-Insights-Dashboard 2023-07-23T18:21:23Z https://support.latch.com/hc/en-us/articles/15915463202199-Reporting-and-Auditing-Platform 2023-07-23T18:21:23Z https://support.latch.com/hc/en-us/articles/15915769331863-How-do-visitors-and-residents-use-the-Latch-Link 2024-10-09T20:25:28Z https://support.latch.com/hc/en-us/articles/15918421468951-Adding-Residents-to-the-Latch-Intercom 2024-01-14T00:43:00Z https://support.latch.com/hc/en-us/articles/15919350043031-Customizing-the-Intercom-Directory 2024-08-23T20:05:03Z https://support.latch.com/hc/en-us/articles/15951679721623-Intercom-brightness-and-volume 2023-09-12T22:24:54Z https://support.latch.com/hc/en-us/articles/15951846139415-Intercom-is-displaying-Empty-Directory 2024-02-01T19:21:53Z https://support.latch.com/hc/en-us/articles/15967394170519-Purchasing-and-Preparing-your-Property-for-Smart-Home-Set-Up 2024-03-05T17:48:34Z https://support.latch.com/hc/en-us/articles/15997246972439-Latch-e-Genius-Powered-by-Latch-Runbook 2023-08-02T16:13:37Z https://support.latch.com/hc/en-us/articles/16088808861463-Viewing-the-Status-of-Smart-Devices-at-your-Building 2024-03-05T17:48:34Z https://support.latch.com/hc/en-us/articles/16088831088663-Managing-Smart-Home-Devices-in-Vacant-Units 2024-03-05T17:48:34Z https://support.latch.com/hc/en-us/articles/16088900064535-Enabling-Residents-to-Control-their-Smart-Devices 2024-03-05T17:48:34Z https://support.latch.com/hc/en-us/articles/16089754859031-Latch-Keycards 2024-04-17T17:14:04Z https://support.latch.com/hc/en-us/articles/16090145882391-Confirming-if-your-residents-have-activated-the-Latch-App-or-have-a-keycard-assigned 2024-04-25T22:20:44Z https://support.latch.com/hc/en-us/articles/16091708966807-Latch-Water-Sensor-Troubleshooting 2024-03-05T17:48:34Z https://support.latch.com/hc/en-us/articles/16091743978519-Changing-the-Batteries-of-my-Latch-Water-Sensor 2024-02-02T23:42:27Z https://support.latch.com/hc/en-us/articles/16092739378455-How-does-Latch-Concierge-Pro-work 2023-10-02T20:27:24Z https://support.latch.com/hc/en-us/articles/16096039595927-Setting-up-Latch-Concierge-Pro 2024-10-02T21:56:50Z https://support.latch.com/hc/en-us/articles/16096223792919-Latch-Package-Scanner 2024-02-01T19:25:30Z https://support.latch.com/hc/en-us/articles/16099221835543-Setting-up-ePMS-in-Latch-Mission-Control 2024-02-08T16:36:36Z https://support.latch.com/hc/en-us/articles/16099291482007-ePMS-Required-Credentials 2024-04-22T14:52:41Z https://support.latch.com/hc/en-us/articles/16106103224471-User-Sync-Integration 2023-08-30T11:47:46Z https://support.latch.com/hc/en-us/articles/16106240617367-User-Sync-Post-Activation-Instructions 2024-02-28T20:33:44Z https://support.latch.com/hc/en-us/articles/16106261198999-Unit-Sync-Integration 2026-02-03T14:29:15Z https://support.latch.com/hc/en-us/articles/16106533174807-Automated-Access 2026-01-14T21:10:56Z https://support.latch.com/hc/en-us/articles/16106535118487-Automated-Access-Post-Activation-Instructions 2026-02-03T14:30:50Z https://support.latch.com/hc/en-us/articles/16106571040663-ePMS-FAQs 2023-08-30T11:45:53Z https://support.latch.com/hc/en-us/articles/16107334025239-Self-Guided-Tour-Integrations-Tour-24 2024-01-12T20:55:38Z https://support.latch.com/hc/en-us/articles/16123811974935-Door-Updates 2024-04-29T14:48:08Z https://support.latch.com/hc/en-us/articles/16123971472151-Inductive-Jumpstart-Powering-3rd-Generation-Latch-Devices-if-the-Batteries-Fail 2024-03-29T02:11:15Z https://support.latch.com/hc/en-us/articles/16137144144151-Firmware-Upgrades 2024-04-18T18:30:10Z https://support.latch.com/hc/en-us/articles/16141358486807-Swapping-out-or-Deactivating-a-Latch-Device 2024-09-13T12:32:20Z https://support.latch.com/hc/en-us/articles/16145707964567-Changing-Batteries-and-Battery-Management 2024-04-09T11:49:03Z https://support.latch.com/hc/en-us/articles/16161545377431-Door-State-Notifications-for-Communal-Doors 2023-07-27T19:29:26Z https://support.latch.com/hc/en-us/articles/16161735309591-What-happens-during-a-property-wide-power-outage 2024-02-11T06:11:10Z https://support.latch.com/hc/en-us/articles/16161817872919-Creating-and-Managing-Latch-Bookings 2024-06-26T19:07:39Z https://support.latch.com/hc/en-us/articles/16165567045015-Installing-a-Latch-Device 2024-04-10T16:44:00Z https://support.latch.com/hc/en-us/articles/16173871830039-eGenius-Backset-Measuring-Guide 2023-07-23T18:26:13Z https://support.latch.com/hc/en-us/articles/16173988067095-R-Device-Installation-Guide-and-Tech-Specs 2024-04-13T15:40:32Z https://support.latch.com/hc/en-us/articles/16174391737239-FABboxx 2024-01-12T20:51:54Z https://support.latch.com/hc/en-us/articles/16174478695831-Latch-R-Elevator-Floor-Access-EFA 2023-11-02T01:24:14Z https://support.latch.com/hc/en-us/articles/16178314786455-Relock-Configurations 2024-01-19T04:25:26Z https://support.latch.com/hc/en-us/articles/16178380675223-Elevator-Floor-Access-EFA-Installation-Steps 2023-07-31T22:15:52Z https://support.latch.com/hc/en-us/articles/16178866947735-Door-State-Notifications-DSN-SOP 2023-07-23T18:22:20Z https://support.latch.com/hc/en-us/articles/16179222286999-Latch-M-Installation-Guide 2024-04-23T21:48:17Z https://support.latch.com/hc/en-us/articles/16179572121751-Latch-M-Cut-Sheet 2024-04-08T16:28:34Z https://support.latch.com/hc/en-us/articles/16180004866455-Does-the-Latch-M-come-in-different-sizes-What-size-door-do-I-need 2024-02-29T23:20:24Z https://support.latch.com/hc/en-us/articles/16180691795991-M2-Installation-Guide 2025-02-26T16:29:03Z https://support.latch.com/hc/en-us/articles/16180807838615-Levers-Installation-Guide 2023-08-08T18:49:21Z https://support.latch.com/hc/en-us/articles/16180874971543-Latch-C-Installation-Guide 2023-07-23T18:23:00Z https://support.latch.com/hc/en-us/articles/16180948519959-Latch-C-Cut-Sheet 2024-03-19T12:53:40Z https://support.latch.com/hc/en-us/articles/16181112464151-Latch-C2-Installation-Guide 2024-05-01T04:04:35Z https://support.latch.com/hc/en-us/articles/16181138755735-Latch-C2-Cut-Sheet 2023-09-15T15:21:07Z https://support.latch.com/hc/en-us/articles/16181155971095-Latch-C2-Spec-Sheet 2025-03-21T17:19:17Z 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2023-07-23T18:23:05Z https://support.latch.com/hc/en-us/articles/16204497830935-Swapping-the-QR-Code 2023-07-23T18:23:05Z https://support.latch.com/hc/en-us/articles/16204557431319-Removing-the-Latch-Link 2023-07-23T18:23:06Z https://support.latch.com/hc/en-us/articles/16204762022039-Replacement-Parts 2024-04-05T23:39:50Z https://support.latch.com/hc/en-us/articles/16204869517975-Intercom-power-and-networking 2024-02-03T21:12:47Z https://support.latch.com/hc/en-us/articles/16218926319767-Pairing-a-Latch-Intercom-with-a-Door-and-configuring-Internet 2023-07-23T18:23:32Z https://support.latch.com/hc/en-us/articles/16218946163223-Latch-Intercom-and-Cellular 2024-04-08T13:12:23Z https://support.latch.com/hc/en-us/articles/16218947274903-Intercom-shows-Could-not-connect-to-Latch 2024-01-19T20:42:28Z https://support.latch.com/hc/en-us/articles/16218969238039-Latch-Intercom-Installation-Guide 2024-02-02T22:31:44Z 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https://support.latch.com/hc/en-us/sections/15821229012887-Getting-Started 2025-08-27T13:32:36Z https://support.latch.com/hc/en-us/sections/15829871785495-Managing-your-Portfolio-and-Team 2025-05-27T19:50:24Z https://support.latch.com/hc/en-us/sections/15832079543959-Managing-Doors 2024-07-29T19:43:59Z https://support.latch.com/hc/en-us/sections/15836975964183-Managing-Keys 2024-09-13T12:29:19Z https://support.latch.com/hc/en-us/sections/15853784901015-Managing-People-and-Access 2024-08-06T15:22:34Z https://support.latch.com/hc/en-us/sections/15914574299927-Reporting-and-Insights-in-Latch-Mission-Control 2023-11-21T21:14:17Z https://support.latch.com/hc/en-us/sections/15915585923223-Managing-the-Latch-Link 2024-10-09T20:25:28Z https://support.latch.com/hc/en-us/sections/15915931296663-Managing-the-Latch-Intercom 2024-08-23T20:05:03Z https://support.latch.com/hc/en-us/sections/15966786287383-Managing-Smart-Home-Devices 2024-04-30T16:05:33Z 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