Two-factor authentication ensures that you're the only person who can access your Latch Mission Control account, even if someone knows your email and password. If you're a Portfolio Manager, you can also enforce two-factor authentication for all Portfolio and Property Managers of your portfolio to ensure everyone is protected.
Two-factor authentication applies only to Latch Manager. A Property Manager with two-factor authentication turned on in Latch Manager will not be required to provide a two-factor authentication code when logging into the Latch App.
Turning on Two-Factor Authentication for yourself
- Navigate to your name in the top right corner of Latch Mission Control.
- Tap 'My Account.'
- Tap 'Set Up' under 'Two-Factor Authentication.'
- Enter the phone number to which you'd like us to send your authentication codes.
- Enter the authentication code sent to your phone number.
Turning on Two-Factor Authentication for your Portfolio
- First set up Two-Factor Authentication for yourself.
- Navigate to 'My Account.'
- Tap 'Security Settings' under 'Two-Factor Authentication.'
- Turn on Two Factor Authentication for your Portfolio at the bottom of the page.
Turning off Two-Factor Authentication for yourself
- You will not be able to turn off Two-Factor Authentication for yourself if it has been enforced by your Portfolio Manager.
- If Two-Factor Authentication is not enforced by your Portfolio Manager, navigate to your name in the top right corner of Latch Mission Control
- Tap 'My Account'
- Tap 'Security Settings' under 'Two-Factor Authentication'
- Tap 'Turn Off'
Turning off Two-Factor Authentication for your Portfolio
- Navigate to your name in the top right corner of Latch Mission Control.
- Tap 'My Account.'
- Tap 'Security Settings' under 'Two-Factor Authentication.'
- Tap 'Turn Off' at the bottom of the page.