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Managing access during Construction

There are multiple options for managing access during the construction phase (or similar work period) of a new/existing building. First, you'll want to ensure all Latch devices at the property are installed and activated to the doors (see this section for additional details about that process).

Creating the Construction Key

First, you'll want to create a key for your construction team with your desired settings in place. You may place these doors on an access schedule that aligns with the approved work day, so access is prohibited after the work day ends. Similarly, you may prohibit the ability to share the key (digitally send guest access to a door within it) or receive a personal doorcode to avoid construction staff sharing access to the building/doors. 

Importantly, you'll want to mark each user as having 'Non-Resident' access to the key, so their activity will be visible to you in Latch Mission Control (see this article on Setting the Correct Resident Status).

  1. Making Keys (create your key and add the doors the team will need access to)

  2. Key Schedules (restrict hours of access)

  3. Further Restricting features: May Share Key and Doorcodes (to avoid sharing access)

Once you've created your Key and have the settings for your construction team in place, you'll want to determine how your team will access these doors.

Latch App: If each team member will access doors via the Latch App, just send them an invitation to the Latch App and add the Construction Key to their account. Note you can set an expiration date for the access when granting them access (Inviting Users, Editing Access (Assigning or Revoking Keys), and Removing Users). You may also add a keycard to any user's account by activating a keycard to their account.

Note that if the user never plans to use their Latch App (where a door update occurs during their first unlock at a door, you'll need to update the Latch device before the keycard will work at that door).

Shared Keycard: For security purposes, we recommend each user have their own Latch Account and Keycard assigned. This will allow you to see who performs each unlock in the activity section of Latch Mission Control. 

To have a shared keycard, just create a profile (ex: Construction Team 1), add the Construction Key, and send the invitation to an e-mail address you have control of. Once complete, assign a Latch Keycard to that account. The keycard will automatically mirror the Key access assigned to this account (i.e. it will have access to all of the doors in the Construction Key). 

Note: In order to open the doors in the Construction Key, you'll need to perform a door update on all of the doors within that key. 

 

Revoking Construction Team Access: If you do not set an expiration date on the access when you assign the Construction Key to an account, you'll want to revoke the key and/or delete the accounts. Once complete, you'll need to perform a door update on all doors in the Construction Key to fully revoke the access.

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