Once your Latch device has been installed (link to install) and your account has been created through the management platform, Latch Mission Control, you’re all set to begin using your Latch App and Latch Device.
If this is your first time receiving Latch access, you’ll receive a Latch invitation e-mail to guide you through creating your password and finishing setting up your Latch account (otherwise, you’ll see the doors added directly to your existing Latch account).
Downloading the Latch App
When you’ve created your password, download then open the Latch App (iOS, Android) and log in using your new password. You'll want to ensure your Bluetooth and Location services are toggled 'On' and that you've enabled permissions for the Latch App to access both.
Supported and Recommended Phones
If you do not see the Latch App in the United States App Store or Play Store, your device may not be fully supported and you may encounter reduced functionality.
Supported iOS Devices
Supported Android Devices
Latch App is supported on devices running Android 6 and above. While the Latch App is available on many Android devices, we recommend Samsung flagship models and Google Pixel devices.