In order to finish the installation of the Latch T, you will need to ensure you utilize the Latch Manager App installation flow to:
- Scan the QR code on the device
- Assign the device to a door or create a new one
- Program the Latch T with a legacy credential
- Test unlock
To program with a legacy credential you’ll need to use your legacy system to program a single and individual credential per Latch T for the existing reader. If you do not know how to do this, we recommend contacting your onsite system administrator, or local installer as they will know which system you utilize. You will need to program with a credential and facility id. Please ensure you program it with an operational credential or the Latch T will not be able to operate.
The test unlock will attempt to translate this credential to the existing legacy reader. Please look for a successful response from the reader and attempt to open your door after the test unlocks. If you run into any issues, please contact your onsite system administrator to ensure you are programming the correct credential.